Privacy Statement and Consent for Data Use at Davinis

At Davinis, data protection is a top priority. Your trust is very important to us. That’s why we ensure that your personal data is securely processed and stored when you visit our website. This statement explains which data we collect, how we use it, and how you can contact us regarding your data.

1. Responsible Entity and Data Subject Rights

The entity responsible for collecting, processing, and using your personal data is Davinis. You can reach us via mail at Madeliefstraat 26, 5056 SN Berkel-Enschot, by phone at +31 06 13 94 51 97, or via email at info@davinis.nl. You have the right to access the data we hold about you free of charge, and you may request correction, blocking, or deletion of your data. To object to the use of your data, in whole or in part, please contact us via email, fax, or letter.

2. Collection, Processing, and Use of Personal Data

Personal data refers to information relating to your personal or business circumstances, such as your name, address, phone number, and any data provided during registration or when creating a customer account.

2.1 Customer Account

Every customer registering on our website can create a customer account. This account is password-protected and provides access to your stored data, such as orders and personal preferences.

2.1.1 Creating a Customer Account

To register, we ask for your email address, password, first and last name, gender, and your consent for credit checks and our privacy policy. Billing and shipping addresses are only required when placing an order. Your email address is used for order confirmations, account communications, and as your login for the account.

2.1.2 Using Your Customer Account

With your Davinis account, you can log in to our Dutch webshop. Your data is shared only in this context or with your consent. You may remain logged in automatically for ease of use for features such as the wishlist. When updating personal information or placing an order, your password must be re-entered for security.

2.1.3 Preferences

You can set your interests in your account. We use this information to personalize your homepage and make your experience more relevant and enjoyable.

2.2 Use of Personal Data

We process and store your data to handle orders, provide customer service, manage internal administration, support marketing, and prevent fraud. Personal data is only shared with third parties if legally allowed, necessary to fulfill an order, or if you have given consent. Service providers like carriers, logistics partners, and banks receive only the data needed for their service.

2.3 Marketing and Communication

We may use your data to enhance your experience, provide relevant offers, or inform you about orders, products, or promotions. You may object to the use of your data for marketing at any time, in whole or in part, at no cost other than standard transmission fees.

2.3.1 Newsletter

Newsletters are sent only with your explicit consent. You can unsubscribe at any time via the link in the newsletter or by contacting us as described in section 1.

2.3.2 Product Recommendations via Email

Davinis may send product recommendations based on your purchases or browsing history. You can unsubscribe from these at any time.

2.3.3 Advertising Banners

We use visit data to display targeted ad banners on other websites (retargeting) based on pseudonymous information such as your browser ID, not directly linked to your name or email.

2.3.4 Contests, Surveys, and Market Research

Participation in contests or surveys uses your data to award prizes and conduct research. This information is not shared for marketing purposes, and you may object to its use at no cost.

3. Credit Check

For certain payment methods, such as payment on account or deferred payment, we may perform a risk assessment to protect both you and us from payment issues. Personal data such as name, address, and email may be used. We may involve an external provider to statistically assess the likelihood of payment. You can object to this data being shared for assessment, in which case prepayment will be the only available option.

4. Cookies

4.1 Introduction

Our website uses cookies, web beacons, and JavaScript to improve functionality and user experience. Cookies are not mandatory, but are necessary for features like the shopping cart and checkout.

4.2 Consent

By clicking “I agree” in the cookie banner or using the website, you consent to the use of cookies. You may adjust your browser settings to refuse cookies.

4.3 What Are Cookies?

Cookies are small text files storing information about your website visit. They help remember preferences and improve your experience.

4.4 Types of Cookies

• Functional Cookies: Necessary for website operation.
• Analytical Cookies: Help us improve the website by analyzing usage (e.g., Google Analytics).
• Social Media Cookies: Enable sharing via social media buttons.
• Advertising/Profiling Cookies: Used to show relevant ads.
• Affiliate Cookies: Track marketing campaign effectiveness.
• Tracking Cookies: Record browsing behavior for analysis and future ads.

4.5 Changes to Cookie Policy

We may update this cookie policy. Continued use of the website indicates acceptance of any changes.

5. Log Files

Each website visit generates log files containing information such as date, time, IP address, browser details, and requested pages. These help improve and secure the website against attacks.

6. Web Analytics

We use tracking technologies like Google Analytics and Webtrekk to analyze website usage and performance. IP addresses are anonymized, and data is not combined with other Google information.

7. Retargeting and External Advertising Partners

We work with third parties such as Google, Facebook, Criteo, and other ad partners to show targeted ads using cookies. Pseudonymous data is used, and your personal data is not shared directly.

8. Data Security

Your personal data is transmitted securely via TLS/SSL encryption. Our systems are protected against loss, destruction, unauthorized access, or disclosure through technical and organizational measures.